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Roger Hawcroft's avatar

Sadly and regrettably, Veronica, it is not unusual.

Some years ago I was teaching a group of adult students in a course for intended library para-professionals. Libraries are, of course, highly client orientated institutions and so all staff have to be approachable, non-judgmental and have excellent communication skills. Personal prejudice, bias and such is better not held but if it must be, ought to remain personal and not exhibited or allowed to prejudice their treatment of clients.

The particular lesson, therefore, was on precisely that topic - communication with clients, social-justice and awareness of difference, as well as how to deal with it.

The event in question happened as I was discussing First Australians and their disadvantage, particularly those living 'in country'. Their was some civil discussion among the class until one student angrily raised her voice and shouted at me that, "It isn't fair, they get all sorts of benefits, extras and special treatment that we don't" and over the next while much in the same vein.

After listening and asking others what they thought, only to find that none of them had anything to say, I asked the student if she really felt that Indigenous Australians were more privileged than herself. [The students were all comfortable 'middle class' Australians, most with their own homes. Certainly none of them could have been described as poor, or even struggling.] The student's answer was to carry on abusing indigenous people and shouting about how unfair it was and how her taxes paid for it all.

I stopped things by suggesting that she and the rest of the class read about what it meant to "Blame the victim" and also pointed out that the British had, effectively, stolen the continent from the First Australians and that they had been mistreated and put down ever since. Of course that was shouted down by not just the angry student but now some of the others.

So, before closing that particular discussion and moving on, I asked the instigator and the others who were now supporting her: "O.k., I hear you. Given what you've said, I have just one question I will ask you to think about:

Would you willingly take their place?

Needless to say, there was no response.

So, I ended that discussion by referring the students to a poem by Mary T. Lathrap. "Judge Softly". It is a possible origin of the "Walk a mile in my shoes' idiom which, originally had the word 'moccasins' rather than 'shoes'. It would be useful and educational for all those who are quick to judge and see only from their own perspective, for them to read and think about Mary's words.

If you are interested you can find it here:

https://cloudfront-s3.solutiontree.com/pdfs/Reproducibles_CAOC/judgesoftly.pdf

Mary Lathrap wrote some fine though relatively unknown poems. She was, I think, something of a feminist long before there was a modern movement and adoption of the term.

Sandy Boyd's avatar

Hmm, whatsherface might be getting what she deserves, or at least at the FO stage of FA.

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